Alessandro Feri

• Modernize the PHP/Laravel backend of a nationwide healthcare-booking platform.
• Design and build B2B REST APIs that integrate booking services into partner systems.
• Operate production services on Docker Swarm, improving reliability, performance, and day-to-day operations.
• Built an automated pipeline processing approximately 20,000 support tickets per month and reducing manual back-office work by about 20%.
• Developed smart search and a recommendation model that maps symptoms and non-standard terminology to bookable medical services.
• Built a customer chatbot, an AI phone assistant, and internal RAG tooling with Elasticsearch and Pinecone.

PHP, Laravel, Python, Elasticsearch, Pinecone, MongoDB, Redis, RabbitMQ, Docker, Docker Swarm, Nginx, Ansible, Linux

• Sole developer for Furider, a last-mile delivery startup: Angular platforms, MySQL database design and operations, and the riders' Flutter app.
• Re-architected order dispatch with AWS Lambda functions that assign incoming orders to online riders in real time.
• Extended the rider app with order management, suggested routes, and photo or signature proof of delivery.
• Delivered a Flutter and Firebase app for a terrarium retailer, including a catalogue, care tutorials, and an integrated lux meter.

Angular, NestJS, Node.js, MySQL, AWS Lambda, Serverless, Flutter, Firebase, Python, Google APIs, Figma, Linux

Built and shipped three Flutter business applications for warehouse operations, lead and client management, and local-network printer discovery.

Flutter, Swift, Kotlin, Windows, macOS